Last updated April 17, 2021
1.1. TwingTec is committed to ensure your privacy and the confidentiality of your personal data (“Personal Data”). By accessing or using our websites or services, participating in an event and/or communicating with us you consent to this Privacy Policy. In case you do not agree to any part of it, you must inform us and discontinue using our services or communicating with us.
1.2. We only collect Personal Data you provide to us when communicating with us (such as name, e-mail and postal address, phone number, language preference, source of connection and content of the communication). We may supplement Personal Data with public information to more effectively offer our services to you.
1.3. We process your Personal Data to provide our services to you as well as to communicate with you, including to send you newsletters and invitations to events, to maintain our list of contacts and/or to provide you with other information you may request from us. Your Personal Data will only be used by us and technology suppliers who are obliged to protect your Personal Data to the same extent as we are. We do not sell or otherwise transfer your Personal Data to third parties except with your prior consent or as required under applicable laws.
1.4. When processing your Personal Data, we rely on your consent to this Privacy Policy, our legitimate interests in communicating with you as regards our services and our events or another ground for lawful processing of your Personal Data under applicable laws.
1.5. We restrict use and access to your Personal Data to those who have a need to know. Appropriate technical and organisational measures maintain the confidentiality and integrity of your Personal Data. All Personal Data is stored in a secure hosting environment in Switzerland, the European Economic Area (“EEA”) or countries deemed to have an adequate level of data protection. We ensure compliance with applicable data protection and security laws.
1.6. We grant you the data protection rights as per the European Union’s General Data Protection Regulation (GDPR), irrespective of your country of residence: You have the right to be informed by us on any processing of your Personal Data and obtain a copy thereof to verify the lawfulness of processing (right of access). If you are affected by incorrect or incomplete Personal Data, you may request rectification or completion of relevant data (right to rectification). You may request the deletion of your Personal Data (right to erasure) or a temporary processing restriction in certain cases (right to restriction of processing). You may object to the processing of your Personal Data (right to object) and you have the right to receive your Personal Data in a structured, commonly used and machine-readable format or have your Personal Data transferred to another data controller if technically feasible (right to data portability). To the extent we process your Personal Data based on your consent, you may withdraw your consent, without affecting the lawfulness of our processing based on your consent before its withdrawal.
1.7. We store your Personal Data only for as long as necessary to provide you with our services and/or as required by applicable laws or best practice retention requirements.
1.8. In case you are dissatisfied with any aspect of processing your Personal Data, please contact us at info@twingtec.com. You may also contact the data protection supervisory authority in your country of residence.
2.1. The websites and mobile applications used by us may use cookie technology to collect additional user and usage data. Cookies contain data that identifies you during your use of our services. We use session cookies to better understand how you use our services, to monitor aggregate usage by our users and to improve our services.
2.2. You may use your browser software to stop accepting cookies or to warn you before accepting a cookie. If you choose not to accept cookies, parts of the functionality of the websites and mobile applications operated by us may be impaired.
3.1. TwingTec may update its Privacy Policy from time to time, in particular due to changes in applicable law.
3.2. When we change the Privacy Policy in a material way, a notice will be posted on our website along with the updated Privacy Policy.